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Note :- We have prepared this Refund Policy to explain How can you can request a refund with respect to products and services acquired from Payroll Support Services or through us from our partners and/or affiliates (collectively “Services”).
Refunds and Cancellation Policy
MERCHANT agrees to the following refund/cancellation schedule after the signature of agreement. MERCHANT agrees to waive charges incurred if we are unable to resolve the issue. If the issue has been resolved and CUSTOMER wishes to cancel MERCHANT may charge a service fee at a rate up to $30/hour and refund the outstanding amount with the schedule shown below.
CUSTOMER is requested to call support on Monday To Saturday {9AM To 9PM EST} at 1-877-402-6332 to initiate any refund or cancellation.
Thank you for choosing www.payrollsupportqb.com We strive to provide excellent service to our customers. However, if you are not completely satisfied with the service you have received, we offer the following refund policy:
Refund Eligibility
Refunds may be available if the service was not provided as described on our website.
Refunds may be issued if the service does not meet reasonable quality standards.
Refunds may be considered if the customer encounters technical issues or other problems that prevent them from accessing or utilizing the service.
Refund Process
To request a refund, please contact our customer support team.
Provide your order details, including the date of purchase and any relevant information regarding the reason for the refund request.
Refund is possible untill 30 days from the date of transaction.
Our customer support team will review your request and respond within 7 days.
Refund Decisions
Refunds will be evaluated on a case-by-case basis.
We reserve the right to refuse a refund if we find evidence of misuse, abuse, or fraudulent activity.
If your refund request is approved, we will process the refund within 15 days.
The refund will be issued using the same payment method used for the original purchase, unless otherwise agreed upon.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact our customer support team.
Please review this refund policy carefully before making a purchase. By using our services, you acknowledge that you have read and understood this policy, and you agree to its terms and conditions.
Note: This refund policy is subject to change without prior notice. Any modifications to the policy will be posted on our website